Kippie Kids Camp Times:
Monday – Friday 8.30am – 5.30pm Full Day
1. CONTACT NUMBER FOR KIPPIE’S KIDS CAMP
If you have any questions or wish to make amendments to your Kids Camp bookings, you can do so by contacting Kippie Lodge on 01224 734747 between 5.30am and 10.00pm Monday to Thursday, 5.30am and 9.00pm Friday and 7.00am and 9.00pm Saturday and Sunday.
2. CANCELLATIONS AND CHANGES TO A BOOKING
If you find the need to cancel your child’s attendance at the Summer Camp you must give notice up to 28 days in advance to receive a full refund. Cancellations up to 14 days in advance will receive a half refund. No shows and late cancellations will receive no refund.
It is the responsibility of the parent to notify the Club of any changes to the booking, whether these changes are temporary or permanent.
3. GENERAL INFORMATION
Children should be dropped off between 8.30 and 9.30am at the greenhouse to allow activities to start, and be collected by parents by 4.30-5.30pm (see sign on Reception door for location) depending on the session you have booked.
Snacks will be provided during morning and afternoon session. A lunch will be provided by Kippie Lodge (See the full menu on the Kippie Lodge website). Water will be provided throughout the day. We ask you not to bring any other food due to the vast variety of food allergies.
It is recommended that your child brings the following things with them to camp on a daily basis:
- Change of clothes and shoes*
- Sunscreen (Please ensure you apply cream before your child arrives)
- Sun Hat
- Water Bottle
Swim kits will be required on Tuesday and Thursday. If your child will be attending a week where we go to Alford Ski Centre, please ensure they have a helmet, and clothes that cover their knees and elbows.
*All clothing items to be labelled.
Please ensure you have completed the Parental Registration and Consent Form to ensure all relevant information is available regarding your child and their safety!
4. LATE COLLECTIONS
Extended hours may become available depending on demand.
However, if a child has not been collected by the end of their session, parents will be charged an additional £10.00 to cover the presence of staff beyond this time. Parents should contact the Club if they are unable to collect their child and should make appropriate arrangements if possible. Below is a table showing the late collection procedure.
And £5 for every 10 minutes past 5.45pm
Child not yet been collected.
Club will attempt to contact parents
If parents can’t be reached, club will contact the emergency contact.
If the club cannot reach any of the child’s emergency contacts the Sports & Wellbeing Manager will decide upon follow up action as necessary.
5. ADMINISTRATION OF MEDICINES
Should the Kippie Team be required to administer prescribed short term or long-term medication to your child, you will be required to complete Section 4.2 of the Registration/Consent Form.
Two staff members will be assigned responsibility for administering the prescribed medication to your child and you will be required to instruct them in the procedure for this.
Any medication must come in its original container along with the original information leaflet. If Calpol, we can only accept one sachet per child.
It is your responsibility to inform the Club of any changes to regular prescribed medication.
6. LOSS OR DAMAGE TO PROPERTY
The Kippie Lodge Summer Camp cannot be held responsible for loss or damage to children’s property. Parents should ensure that children take care of their own personal belongings. No valuable items should be taken to Summer Camp.
7. CUSTOMER COMMENTS
The Kippie Lodge Summer Camp is committed to providing the highest quality service for you and your children. We have a Summer Camp comments book which is available to all parents and children should they wish to note any comments or suggestions about the service we provide and is available from the Kippie Camp Leader or alternatively complete a comment form available at Reception.
If you prefer, you can contact reception on 01224 734747 to discuss any of your queries or concerns. Alternatively, speak to Lorna Cruickshank, Sports & Wellbeing Manager who will be pleased to assist, telephone: 01224 739904 or email: firstname.lastname@example.org
Or you can write to us at:
Kippie Lodge Sports and Country Club
North Deeside Road
From time to time, we also conduct Customer Satisfaction Surveys. These surveys help us to ensure we are providing the best service possible and we are giving our customers what they really want. You may be asked to fill out a questionnaire and we would appreciate it if you could take the time to do so.